FAQs
More FAQs- What does pre-loss condition mean?
- How do you ensure that all affected areas are thoroughly cleaned and disinfected?
- What causes mould?
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
At ServiceMaster Restore, we understand the importance of proper cleanup and disinfection when it comes to biohazardous materials and pathogens. That is why our highly trained technicians use industry expertise, specialized products and equipment to properly remove biological waste. We take all necessary precautions to prevent the spread of infectious contamination, including isolating the affected area, removing unsalvageable items, and thoroughly cleaning and disinfecting every surface. Our team follows strict protocols and uses Health Canada approved disinfectants to ensure that all affected areas are completely sanitized. You can trust us to leave your commercial business safe and free from any potential health hazards.
Excess moisture caused by leaks or flooding in your commercial property — especially in typically damp environments like the kitchen and bathrooms — creates the perfect breeding ground for mould or mildew. To control and reduce the risk for mould growth in these areas, you must properly maintain your plumbing system and monitor any appliances in your facility that use large quantities of water, such as dish washers. Small amounts of indoor mould are unavoidable and usually harmless. In damp environments, however, mould spores can more easily reproduce and cause more serious and difficult to remove mould problems.