FAQs
More FAQs- How does SRM benefit my commercial property?
- Why did the technician leave wet carpet on my stairs?
- How do I keep track of non-restorable items after a fire at my business?
Disaster recovery requires a vast number of resources — resources that can only be offered by a provider that is backed by a $3 billion company with a network of more than 400 locations. Not only can SRM provide you with a recovery team who can respond at a moment’s notice, but we also have the know-how to properly manage the number of resources that go with it. After all, the disaster affects not only the day-to-day business but the employees who work there too.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
We recommend you make a list of your facility’s items that are deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.