FAQs
More FAQs- How long will it take my property to dry after flooding or other water damage?
- Why did the technician leave wet carpet on my stairs?
- Do you use specialized products or equipment for disinfection, and are they safe for humans and pets?
Drying time after water damage in your commercial property is determined by a combination of factors including the location, duration and source of water; the types of building materials in your facility; weather conditions; and how quickly emergency services are started. Through consistent monitoring and evaluation of the drying process, our trained technicians can determine when the drying is complete. For example, carpet may feel dry to the touch, but padding and subfloors may still be wet underneath. While there are no hard and fast rules to determine how long your property will take to dry, we can tell you it may take between three and five days or more, depending on the conditions.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
At ServiceMaster Restore, we understand the importance of using specialized products and equipment for disinfection to ensure that all pathogens are properly removed from your home. That's why our highly trained technicians are equipped with state-of-the-art tools and cleaning solutions specifically designed for biohazard cleanup. These products and equipment not only effectively eliminate harmful pathogens, but they are also safe for humans and pets. We prioritize the health and safety of our customers and their loved ones. You can trust us to thoroughly clean and disinfect your home without putting your family at risk.