I have an emergency at my building or facility. Who do I call?
During an emergency situation, whether it’s late at night or on the weekend, accessibility is crucial. Call 1-800-RESPOND and ServiceMaster Restore will answer 24 hours a day, 7 days a week, 365 days a year. Within one hour, we will contact the client and schedule an appointment.
Do I need a permit for restoration work?
When required, your ServiceMaster Restore Project Manager will take out the appropriate permit(s) on your behalf, identifying our company as the general contractor. If applicable, permit fees are included in the estimate and may be covered by the insurance company.
Common Causes of Basement Flooding
Since basements are built partially if not fully below ground, they’re prone to flooding. For that reason, a basement flood may occur not only during the rainy season and the spring thaw but at any time of year, even when the conditions are