FAQs
More FAQs- What is mould?
- What steps does your team take to thoroughly clean and disinfect an area after a hazardous situation?
- Who is responsible for paying for the service?
Mould is a fungus that can be found both indoors and outdoors. No one knows how many species of mould exist, but estimates range from tens of thousands to even three hundred thousand, or more. Mould spreads and reproduces by creating spores. Spores can survive conditions that are too sunny, hot, cold, dry or wet for mould to grow. When spores are released they can be carried by air or water to new locations and cause new mould growth.
Our team of highly trained technicians takes a thorough and meticulous approach to cleaning and disinfecting an area after a hazardous situation. First, we isolate the affected area to prevent any potential spread of contamination. Then, our team removes all unsalvageable items and properly disposes of them according to industry standards. Next, we use specialized disinfectants and equipment to thoroughly clean all surfaces and ensure that all pathogens are eliminated. Finally, we conduct a thorough inspection to ensure that the area is completely decontaminated before giving the all-clear for you to return to your home with peace of mind. Rest assured that our expertise and attention to detail will leave your home safe and free from any potential risks.
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.